Management maintains the building generally well, though recent feedback mentions slower email responsiveness, front desk communication issues, and enforcement challenges regarding hallway smoking.
Most common complaints
"The conduct of the front desk staff has become unprofessional and rude. On a recent occasion, the phone was hung up on
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"Emails sent to management frequently go unanswered, making it difficult to address ongoing concerns."
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"10 Halletts Point is overpriced for the basic materials that are used to construct the building. The management treats
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"neighbors above you play loud music and down the hall a woman is smoking constantly. It goes down to your apartment and
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Most common positives
"The building is always clean, well maintained, and safe, and the management, concierge and all the staff are some of th
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"Greg is absolutely amazing, friendly, knowledgable and goes the extra mile whenever you need anything. The concierge cr
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"The staff is fantastic - maintenance is fast, the porters are great, every concierge knows my name and welcomes me home